Sign a document online with your finger on a phone

The whole process happens in the browser. The person who has to sign receives an email with a link. After opening it they enter their email address (suggested automatically) and the code from the message, and then see the document ready to sign. There is no registration, no password and no installation.

That makes signing available to anyone with a phone and a browser. It matters when you do not want to teach people another tool: a client at the counter, a driver on the road, a patient in a waiting room or a counterparty abroad. If a document has several signature places, the sender decides whether one signature is copied to all of that person’s fields or the recipient signs separately in each. If the sender chose signing in the order of the list, recipients sign one after another rather than all at once. The document must be a PDF in A4 portrait format, so other formats are converted to such a PDF beforehand.

There are four ways to sign: (1) after an email, with a one-time code and no password; (2) after an email, with your own SignSafe account password; (3) on a device standing at a point of service, such as a workshop, a shop or a collection point, where the customer does not log in or need an account; (4) on a courier’s or delivery driver’s tablet, for example to confirm receipt. Someone with an account and many documents can select them and sign in bulk, all at once. The first removes the “I have no account or password” barrier, which matters for foreign nationals and older people.

The document can come from your own PDF, where the sender marked the signature places, or from a template with fields for the signer to complete.

Want to collect signatures from many people? See sending documents for signature.

SignSafe’s own handwritten signature is not a qualified electronic signature and does not replace the electronic form under Art. 78¹ of the Civil Code, but when a qualified electronic signature is required, we can connect it in SignSafe. SignSafe does not support notarial deeds. Where the written form is required, a handwritten SignSafe signature is, according to the opinion, sufficient. Companies most often sign service agreements, reservation agreements, consents, handover records and orders in SignSafe, but whether a given document can be signed this way is your decision or your legal adviser’s. We say this openly so you do not discover the limit only during a dispute.

If you are checking whether the tool can replace your current provider, read about switching e-signature provider.

You sign documents online on a computer as well as on mobile devices, so the document flow is quick and trouble-free. Recipients sign anywhere, at any time, which speeds up business processes. The sender can send many documents at once, and someone with a lot of documents to sign selects them and signs them all together. This cuts the time needed to finalise contracts and other formalities.

A handwritten signature and the written form. According to the legal opinion of Gałecki and Associates of 21 August 2023, a signature placed in SignSafe is a handwritten signature, and a declaration signed in the app meets the written form. Because it is a handwritten signature on a digital document, it can be examined with forensic methods, much like a signature on paper (handwriting opinion of 2024).

Two layers of protection. The basis is the handwritten signature. If a signature did not meet the handwritten requirements, the opinion says the declaration would still be valid in the documentary form. That is a fallback, not the basis.

Use across many sectors. SignSafe is used in areas such as medical facilities, real estate agencies, workshops and service points, property developers, staffing agencies, energy and telecommunications. These are examples of use; the scope depends on the type of document, and if in doubt it is worth asking a lawyer. See healthcare, real estate, property developers and staffing agencies.